The Tourism Assistant is a member of Council’s Visitor Services team and will train in all aspects of the Visitor Information Centre and Cultural Services.

We are seeking an employee that is enthusiastic in pursuing a career in tourism services, has experience working in small and large teams, and has a good customer service understanding. The successful candidate will have proven ability to communicate well with others, have high level Microsoft Office skills and take a proactive approach to their work. 

As Council facilities are open 7 days per week and operates on a rotating roster; you will need to be available for work Sunday to Saturday. Penalty rates apply for Saturday and Sunday work as per the Broken Hill City Council Consent Award. All other conditions are as per the Award.

The ideal candidate will possess and be able to demonstrate the following:

• A ‘can do’ attitude focused on delivering outcomes.
• Commitment to a values and behaviours leadership model and a preparedness to ‘Play your Role’.
• Building a culture where the ‘organisation wide’ adopted values and behaviours of the organisation are championed.
• Commitment to embracing Councils customer service framework and to ‘Think like the Customer’.
• Commitment to continuous improvement and embracing change.
• Have a commitment to the liveability of our community. 

Benefits working for Council include:

• Generous Award Conditions including 5 weeks annual leave
• Paid long Service Leave after 5 years continuous service
• Corporate Health and Wellbeing programs
• Employee growth and development opportunities
• Salary packaging options
• Social Club

Appointment to this role will be subject to:

• Preferred candidate after panel interview recommendation
• Pre-employment Medical
• National Police and Background Check
• Reference Checks

Job reference: BHCC-VIC-03

Tourism Assistant Position Description

Any questions about the role can be directed to the Visitor Services Coordinator, Patrick Kreitner (08) 8080 3571.

To apply for this role, use the FORM BELOW and provide Council with a cover letter (no more than 3 pages) addressing how you meet the essential selection criteria and upload an up to date CV with at least two current referees.

Applications close Friday 29 November 2024 @ 5.00pm (ACST)

Broken Hill City Council promotes a workplace that actively seeks to include, welcome and value unique Broken Hill City Council promotes a workplace that actively seeks to include, welcome and value unique contributions of all people. People from indigenous backgrounds, people from culturally diverse backgrounds, and people with disabilities are encouraged to apply. If you require any adjustments to assist you with your application or would like to discuss the position further, please contact Council’s HR Department on (08) 8080 3351.

Please note that the selection process can commence before the closing date and that the preferred candidate can be selected based on application and referee checks only.