We are seeking an employee that has experience working in teams and has a good customer service understanding. The successful candidate will have proven ability to communicate well with others, have high level written and verbal communications skills and sound computer literacy skills.

The role will lead a small team and will require providing guidance, coaching and motivation to the team with clear vision and objectives to achieve their goals. A key component of the position will be to enhance Council’s public image and improve customer experience through responsive and effective liaison with the community, businesses and other stakeholders, adopting a consistent approach of compliance prior to enforcement and ensuring that the work you do is valued, both within Council and by the community. 

The ideal candidate will possess and be able to demonstrate the following:

• A ‘can do’ attitude focused on delivering outcomes.
• Commitment to a strong values culture and a preparedness to ‘Play your Role’ and a preparedness to make a positive contribution when serving our community.
• Building a culture where the values of Safety, Teamwork, Integrity, Accountability and Improvement are championed.
• Commitment to embracing Council’s Customer Service Framework and to ‘Think like the Customer’.
• Commitment to continuous improvement and embracing change.
• Have a commitment to the liveability of our community and making our city a great place to live, work and play.

Benefits working for Council include:

• Generous Award Conditions including 5 weeks annual leave
• Paid long Service Leave after 5 years continuous service
• Corporate Health and Wellbeing programs
• Employee growth and development opportunities
• Salary packaging options
• Social Clubs

Job reference: BHCC-PCS-09

Community Safety Team Leader

Any questions about the role can be directed to Michelle Rolton, Manager Corporate & Customer Experience on (08) 80803360.

To apply for this role, Click Apply and provide Council with a two-page (max.) cover letter that focusses on how you meet the essential requirements of the role; demonstrate your successes in previous roles, and an up-to-date CV with at least two current referees.

Please note that due to the nature of this role the preferred candidate may be required to undertake a range of psychometric testing.

Applications close Friday 20 September 2024 at 5pm (ACST)

Broken Hill City Council promotes a workplace that actively seeks to include, welcome and value unique contributions of all people. People from indigenous backgrounds, people from culturally diverse backgrounds, and people with disabilities are encouraged to apply.

If you require any adjustments to assist you with your application or would like to discuss the position further, please contact Council’s HR Department on (08) 8080 3346 or 8080 3351.

Please note that the selection process can commence before the closing date and that the preferred candidate can be selected based on application and referee checks only.